National Helplines
The Survivors Trust
Monday – Thursday: 10am-12.30pm, 1.30pm-3pm & 6pm-8pm
Friday: 10am – 12.30pm & 1.30pm – 3pm
Saturday: 10am – 12.30pm
Sunday: 6pm – 8pm
Bank holidays: 10am – 12.30pm
24/7 Rape and Sexual Abuse Support Line
Telephone support for anyone aged 16+ in England and Wales who has been affected by rape, child sexual abuse, sexual assault, sexual harassment or any other form of sexual violence – at any point in their life.
This includes people who have experienced sexual violence or abuse themselves, as well as their friends, family or anyone else who is trying to support them.
Online chat via the website: www.247sexualabusesupport.org.uk/#live-chat
Website: www.247sexualabusesupport.org.uk
Live Fear Free Helpline
Live Fear Free is provided by the Welsh Government. They can provide help and advice to:
- anyone experiencing sexual violence
- anyone who knows someone who needs help. For example, a friend, family member or colleague
- practitioners seeking professional advice.
All conversations with Live Fear Free are confidential and are taken by staff that are highly experienced and fully trained.
Website: https://gov.wales/live-fear-free
The National Association for People Abused in Childhood (NAPAC)
Address: NAPAC, Herald House, 15 Lamb’s Passage, Bunhill Row, London EC1Y 8TQ
Email: support@napac.org.uk
Website: www.napac.org.uk
Services offered:
- Our support line, email and postal service offers support, information and signposting to other organisations.
Services for: - Adult male and female survivors. We respond to contacts from anyone over the age of 18 who is seeking support for physical, sexual, emotional abuse or neglect during childhood. We respond to callers who were themselves abused, their partners or family members, professionals and others who come into contact with survivors.
SurvivorsUK
SurvivorsUK helps to support men, boys, and non-binary people aged 13+ who have experienced sexual violence. We provide one-to-one counselling services (delivered face to face, by telephone and online), groupwork counselling, an independent sexual violence advisor (ISVA) service, an online national helpline, and a civil law clinic.
SurvivorsUK also supplies training to counsellors and frontline workers likely to come into contact with this client group to ensure a robust and sensitive service provision is widely available.
National Web Chat for men, boys and non-binary people who have experienced sexual abuse at any time in their lives:
Postal Address: Unit F, The Bagel Factory, 22 White Post Lane, London, E9 5SZ
Email: help@survivorsuk.org
Website: www.survivorsuk.org
Area covered: National: helpline and telephone/online counselling. London: ISVA and individual/groupwork counselling
Services offered:
- Helpline web chat
- One to one counselling for up to 1 year (telephone and face to face)
- Online counselling (12 weeks)
- ISVA service
- Civil law clinic in partnership with Bolt Burdon Kemp
- Training
- National database of organisations helping male survivors
- Blog and news
Services for:
- Boys, men, and non-binary survivors of sexual violence.
Safeline: National Male Survivor Helpline
Available: Monday – Friday 9am – 8pm.
Saturday – Sunday 10am – 2pm.
Office telephone: 01926 402 498. Monday – Friday 9am – 5pm
Male Survivor SMS Text Service – text 07860 065187 (texts are charged at your standard rate).
Male Survivor Email Service email email support@safeline.org.uk.
Website: www.safeline.org.uk
Samaritans
Email: jo@samaritans.org
Post: Freepost SAMARITANS LETTERS
Self-help app: https://www.samaritans.org/how-we-can-help/contact-samaritan/self-help/
SupportLine
Confidential emotional support to children, young adults and adults by telephone, email and post.
SupportLine is particularly aimed at those who are isolated, at risk, vulnerable and victims of any form of abuse and specialises in providing emotional support for adult survivors of childhood sexual abuse and anyone who has been raped/sexually assaulted.
Hours vary so ring for details.
Postal address: PO Box 2860, Romford, Essex, RM7 1JA
Email: info@supportline.org.uk
Website: www.supportline.org.uk
Area covered: UK
Services offered:
- Emotional support and information on a wide range of issues including child abuse, adult survivors of child abuse, rape and sexual assault, self harm, eating disorders, mental health, depression, domestic violence. Database keeps details of organisations and support groups throughout the UK.
- Support and information is provided by telephone, email and post.
Services for:
- Any individual – children, young people and adults.
National Stalking Helpline
Email: via online form
Website: https://www.suzylamplugh.org/
Domestic and Sexual Abuse Helpline Northern Ireland
The Domestic and Sexual Abuse Helpline provides information and support to those affected by Domestic
and Sexual Abuse across Northern Ireland.
Free helpline: 0808 802 1414
Open 24/7
Email: help@dsahelpline.org
Website: Home – DSA Helpline
GALOP
Webchat: https://galop.org.uk/get-help/helplines/
Email: help@galop.org.uk
PAPYRUS Prevention of young suicide
A charity dedicated to the prevention of young suicide and the promotion of positive mental health and emotional wellbeing in young people.
National Helpline: 0800 068 4141
Lines are open 24 hours every day of the year.
Text: 88247
Email: pat@papyrus-uk.org
Hourglass
The Hourglass mission is to end the harm, abuse and exploitation of older people in the UK. They support older men, women and their families suffering from the five forms of abuse: physical, psychological, financial, sexual or neglect.
Hourglass’ confidential services provide information and support to older people, or anyone concerned about an older person who is at risk of, experiencing, or recovering from any form of abuse or neglect.
Free text service: 07860 052 906
Online chat support: https://wearehourglass.org/hourglass-services
Email: helpline@wearehourglass.org
Website: www.wearehourglass.org
Safe Spaces England & Wales
Safe Spaces is a free and independent support service, providing a confidential, personal and safe space for anyone who has been abused by someone in the Church or as a result of their relationship with the Church of England, the Catholic Church in England and Wales or the Church in Wales.
If you have been affected, however long ago, Safe Spaces can provide you with support. You do not have to have told the police or the church authorities, and you do not have to still be involved with the church. Your information will not be shared without your consent unless you or someone else is in immediate danger.
Monday – Friday: 9am-9pm
Saturday: 9am-1pm
Sunday: 1pm-5pm
(Answerphone available outside opening times)
Revenge Porn Helpline
We are a UK service supporting adults (aged 18+) who are experiencing intimate image abuse, also known as, revenge porn.
The Revenge Porn Helpline supports adult victims of intimate image abuse who live in the UK. We provide advice, guidance and support with helping to remove intimate content which has been non-consensually shared online
Website: www.revengepornhelpline.org.uk
Email: help@revengepornhelpline.org.uk
Anonymous reporting form: https://swgfl.org.uk/whisper/rph1/
NHS Crisis Mental Health Support
Get help from 111 online or dial 111 and choose the mental health option.
111 will tell you the right place to get help. You may be able to speak to a trained mental health professional over the phone.
A GP can advise you about helpful treatments and also help you access mental health services. You may be able to refer yourself to some services.
Modern Slavery & Exploitation Helpline
This Helpline is part of the anti-slavery charity Unseen.
They provide information, advice and guidance about any modern slavery issue and provide information on their website: Modern Slavery Helpline
If you still have queries please contact the Helpline: 08000 121 700