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National Helplines

This is a directory of National Helplines available for survivors of sexual violence or abuse. When you call, you should expect to be received in a non-judgemental and empathetic way by the volunteer. You do not have to give your name or any defining features and you should never be asked to discuss anything that makes you uncomfortable. The list is not exhaustive and will continue to be updated.
The Survivors Trust
The Survivors Trust logo
We offer a free and confidential helpline to any survivor anywhere in the UK and Ireland that feels like they need to talk. Whether you want to discuss what happened to you or just call for a chat, our helpline volunteers will be there to listen.
Free, confidential helpline: 08088 010 818

Monday – Thursday: 10am-12.30pm, 1.30pm-3pm & 6pm-8pm

Friday: 10am – 12.30pm & 1.30pm – 3pm

Saturday: 10am – 12.30pm

Sunday: 6pm – 8pm

Text Service: 07860 022 956

Telephone support for anyone aged 16+ in England and Wales who has been affected by rape, child sexual abuse, sexual assault, sexual harassment or any other form of sexual violence – at any point in their life.

This includes people who have experienced sexual violence or abuse themselves, as well as their friends, family or anyone else who is trying to support them.

Freephone 0808 500 2222
Available 24/7 every day of the year
Live Fear Free Helpline logo

Live Fear Free is provided by the Welsh Government. They can provide help and advice to:

  • anyone experiencing sexual violence
  • anyone who knows someone who needs help. For example, a friend, family member or colleague
  • practitioners seeking professional advice.


All conversations with Live Fear Free are confidential and are taken by staff that are highly experienced and fully trained.

Call: 0808 80 10 800
Available 24 hours a day 7 days a week.
Text: 07860 077333
Available 24 hours a day 7 days a week.
The National Association for People Abused in Childhood (NAPAC) provides a UK-wide support line for adults who have suffered any type of abuse in childhood including physical, sexual, emotional abuse or neglect.
Helpline: 0808 801 0331
(Monday – Thursday 10am-9pm, Friday 10am-6pm)

Address: NAPAC, Herald House, 15 Lamb’s Passage, Bunhill Row, London EC1Y 8TQ
Email: support@napac.org.uk
Website: www.napac.org.uk

Services offered:

  • Our support line, email and postal service offers support, information and signposting to other organisations.
    Services for:
  • Adult male and female survivors. We respond to contacts from anyone over the age of 18 who is seeking support for physical, sexual, emotional abuse or neglect during childhood. We respond to callers who were themselves abused, their partners or family members, professionals and others who come into contact with survivors.
SurvivorsUK logo

SurvivorsUK helps to support men, boys, and non-binary people aged 13+ who have experienced sexual violence. We provide one-to-one counselling services (delivered face to face, by telephone and online), groupwork counselling, an independent sexual violence advisor (ISVA) service, an online national helpline, and a civil law clinic.

SurvivorsUK also supplies training to counsellors and frontline workers likely to come into contact with this client group to ensure a robust and sensitive service provision is widely available.

National Web Chat for men, boys and non-binary people who have experienced sexual abuse at any time in their lives:

Office Telephone: 0203 598 3898
(Monday – Friday 09:30 – 17:00)
Text: 020 3322 1860
Monday – Sunday 12pm -8pm

Postal Address: Unit F, The Bagel Factory, 22 White Post Lane, London, E9 5SZ

Email: help@survivorsuk.org

Website: www.survivorsuk.org

Area covered: National: helpline and telephone/online counselling. London: ISVA and individual/groupwork counselling

Services offered:

  • Helpline web chat
  • One to one counselling for up to 1 year (telephone and face to face)
  • Online counselling (12 weeks)
  • ISVA service
  • Civil law clinic in partnership with Bolt Burdon Kemp
  • Training
  • National database of organisations helping male survivors
  • Blog and news

 

Services for:

  • Boys, men, and non-binary survivors of sexual violence.
safeline logo
A dedicated service for men and boys in England and Wales affected by sexual violence and abuse and those who support them.
National helpline: 0808 800 5005

Available: Monday – Friday 9am – 8pm.

Saturday – Sunday 10am – 2pm.

Office telephone: 01926 402 498. Monday – Friday 9am – 5pm

Male Survivor SMS Text Service – text 07860 065187 (texts are charged at your standard rate).

Male Survivor Email Service email email support@safeline.org.uk.

Website: www.safeline.org.uk

Support for anyone who’s going through a difficult time. You can get in touch about anything that’s troubling you, no matter how large or small the issues feels.
Helpline: 116 123
Free from any phone and open 24/7 every day of the year.
SupportLine logo

Confidential emotional support to children, young adults and adults by telephone, email and post.

SupportLine is particularly aimed at those who are isolated, at risk, vulnerable and victims of any form of abuse and specialises in providing emotional support for adult survivors of childhood sexual abuse and anyone who has been raped/sexually assaulted.

Helpline: 01708 765200

Hours vary so ring for details.

Postal address: PO Box 2860, Romford, Essex, RM7 1JA


Email: info@supportline.org.uk


Website: www.supportline.org.uk


Area covered: UK

Services offered:

  • Emotional support and information on a wide range of issues including child abuse, adult survivors of child abuse, rape and sexual assault, self harm, eating disorders, mental health, depression, domestic violence. Database keeps details of organisations and support groups throughout the UK.
  • Support and information is provided by telephone, email and post.


Services for:

  • Any individual – children, young people and adults.
National Stalking Helpline logo
Are you worried you are being stalked? Operated by the Suzy Lamplugh Trust, the National Stalking Helpline gives practical information, support, and advice on risk, safety planning and legislation to victims of stalking, their friends, family, and professionals working with victims.
Free helpline: 0808 802 0300
Open: 09:30 – 16:00 weekdays, except for Wednesday when it is open 9.30am – 8pm.

The Domestic and Sexual Abuse Helpline provides information and support to those affected by Domestic
and Sexual Abuse across Northern Ireland.

Free helpline: 0808 802 1414

Open 24/7

Email: help@dsahelpline.org

Website: Home – DSA Helpline

GALOP logo
Support for LGBT+ people who experience sexual assault, harassment, image-based sexual abuse, or other forms of sexual situations that happen without consent.
National Helpline: 0800 999 5428
Opening hours: Monday – Thursday 10am – 8.30pm. Friday 10am – 4.30pm.
GALOP logo

The Hourglass mission is to end the harm, abuse and exploitation of older people in the UK. They support older men, women and their families suffering from the five forms of abuse: physical, psychological, financial, sexual or neglect.

Hourglass’ confidential services provide information and support to older people, or anyone concerned about an older person who is at risk of, experiencing, or recovering from any form of abuse or neglect.

Freephone: 0808 808 8141
Available 24/7

Free text service: 07860 052 906

Online chat support: https://wearehourglass.org/hourglass-services

Email: helpline@wearehourglass.org

Website: www.wearehourglass.org

Safe Spaces Logo

Safe Spaces is a free and independent support service, providing a confidential, personal and safe space for anyone who has been abused by someone in the Church or as a result of their relationship with the Church of England, the Catholic Church in England and Wales or the Church in Wales.

If you have been affected, however long ago, Safe Spaces can provide you with support. You do not have to have told the police or the church authorities, and you do not have to still be involved with the church. Your information will not be shared without your consent unless you or someone else is in immediate danger.

Helpline: 0300 303 1056

Monday – Friday: 9am-9pm

Saturday: 9am-1pm

Sunday: 1pm-5pm

(Answerphone available outside opening times)

Revenge Porn Helpline logo

We are a UK service supporting adults (aged 18+) who are experiencing intimate image abuse, also known as, revenge porn.

The Revenge Porn Helpline supports adult victims of intimate image abuse who live in the UK. We provide advice, guidance and support with helping to remove intimate content which has been non-consensually shared online

Telephone: 0345 6000 459
(10am – 4pm Monday – Friday, excluding bank holidays)
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