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Independent Sexual Violence Advisers (ISVA)

Many specialist support agencies offer an Independent Sexual Violence Adviser (ISVA) service to victims/survivors of rape and sexual assault. The Independent Sexual Violence Adviser role was commissioned by Baroness Stern through the Home Office Violent Crime Unit in 2005.

This Home Office guidance, created in partnership with The Survivors Trust and other specialist sexual violence and abuse sector organisations, sets out the core principles of an ISVA, which are to:

  • tailor support to the individual needs of the victim or survivor
  • provide accurate and impartial information to victims and survivors of sexual violence
  • provide emotional and practical support to meet the needs of the victim or survivor
  • provide support before, during and after court
  • act as a single point of contact
  • ensure the safety of victims and survivors and their dependants
  • provide a professional service

An ISVA is trained to look after your needs, and to ensure that you receive care and understanding. They will help you understand how the criminal justice process works, and will explain things to you, such as what will happen if you report to the police, and the importance and process of forensic DNA retrieval.

An ISVA is there to provide you with information only so that you can make the right decision for you. By contacting them, you are not expected to report any offence to the police.

Whilst every effort is made to keep this section up to date, changes can happen that we may be unaware of. Please let us know if edits need to be made, links are no longer working or out-of-date information is displayed. Please email:

Select your region to find ISVA’s operating in your area

EastAnglia EastMidlands London NorthEast NorthernIreland NorthWest Scotland South East South West Wales WestMidlands Yorkshire Ireland

If there are no suitable services for you operating in your local area, see our list of services operating nationally

If this page has helped you find the support you need, please consider giving a donation to our charity in order to help us support our member agencies around the UK.
Area covered: Middlesborough
01642 822331 Support Line
01642 822335 Agency Enquiries
01743 357777 Axis Counselling Phone Axis Counselling Email
01743 243007 Axis ISVA Service Phone Axis ISVA Service Email
01743 357777 Axis Counselling Phone Axis Counselling Email
01743 243007 Axis ISVA Phone
Area covered: Coventry
02476 277772 Office
02476 277777 (Mon-Fri 10am-2pm, Mon & Thurs 6pm-8pm) Helpline
Area covered: Doncaster and South Yorkshire
01302 360421 Counselling
01302 341572 Business Calls
Floor 2, Cussins House, Wood Street, Doncaster, DN1 3LW
Area covered: East Kent (Helpline is national)
0800 458 2818 Helpline
01227 451753 Enquiries
01227 826900 ISVA Helpline
PO Box 353, Canterbury, CT2 9WA
Area covered: All Kent + London Borough of Bexley (Helpline is national)
01474 537392 Helpline
01474 536661
Family Matters, 13 Wrotham Road, Gravesend, Kent DA11 0PA
Area covered: Devon, Cornwall and the Isles of Scilly
0300 777 4777 Helpline
03458 12 12 12 Office
01872 241 711 Professionals' Enquiries General Email
Area covered: Gloucestershire
01452 305421 (Monday - Thursday: 9am-5pm. Friday:9am-4.30pm)
GRASAC PO Box 3292, Gloucester, GL1 9HW